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Having trouble Signing-in ?

If you forgot your email address used during the booking process or the reference number of your booking, you will find them in our email that was sent to you directly after completing your online order.
Where to find your booking reference
If you still have problems,
call +961.3.236623
or email [email protected]

Sign-in to track your reservation

To view your booking details and/or update your booking please sign in with your booking number and your email address below:

Your email address (used during your booking)
Your booking number (received from us)


How can I update or cancel my booking?
Once you sign in, you may cancel online or alternatively email us your request. Our reservations team will swiftly get back to you. Please note that a penalty fee might apply depending on the cancellation policy.

How do I check the Status of my booking?
At any time you can sign in and view your booking Status at the top of the page. We will always notify you by email when the status is changed, like requesting a payment or asking you to print your voucher.

I have lost my voucher, what do I do?
Once you sign in above, you will see a link "Print your voucher" next to the Status field.